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FAQ

How can I share my feedback and ideas with the team?

We’re always excited to receive your feedback and ideas! Your insights are precious in helping us grow and enhance our app. If you have suggestions or thoughts you’d like to share, please email us at support@fotovea.com. However, it’s important to note that our ability to use and respond to your feedback is guided by our Terms and Conditions, especially under the ‘User Feedback’ section.

We encourage you to review this part of our Terms and Conditions before sharing your ideas. This helps ensure you understand how your feedback may be used. We’re looking forward to hearing your creative and constructive ideas!

How to earn more orbs

Earning more orbs is both easy and enjoyable! Start by collecting them through voting in our photo contests. If you’re interested in earning extra orbs, just emailĀ support@fotovea.com. We’re eager to hear from you and explore fun ways you can contribute to our community. We’ll gladly reward you with additional orbs as a thank-you for your contributions. We’re looking forward to teaming up with you!

How can I connect with other photographers and participate in the community?

Join our community on Facebook and Instagram! We post news about contests, showcase our winners, and share updates. These platforms are perfect for connecting with fellow photography enthusiasts, participating in discussions, and staying informed. Follow us to be a part of our growing photography community!

How do I report a problem or a bug in the app?

If you encounter any issues or bugs while using our app, please don’t hesitate to report them. You can send a detailed problem description to our support team at support@fotovea.com. We appreciate your help in making our app better!

How can I get notifications about new contests?

Staying informed about upcoming contests is easy with our app! While we’re working on introducing push notifications in the future, you can already discover all the upcoming contests in the app. These are listed under the ‘Upcoming’ section, giving you a clear view of what each contest involves, including the themes, awards, and deadlines, well before they move to the ‘Open’ status for submissions. This feature ensures you have plenty of time to prepare your best work for when the contest begins. For the latest news and updates, including announcements of new contests, follow us on Instagram and Facebook. Our social media channels are a great way to stay connected with our community and get real-time information. We’re committed to enhancing your experience with our app and look forward to bringing you even more features soon!

How does the app ensure the safety of my personal information?

Your privacy is our top priority. We encourage you to review our Privacy Policy for detailed information. Rest assured, we do not engage in unnecessary tracking or storing of your data beyond what is needed for the app’s functionality.

How does the app handle copyright issues?

We take copyright seriously in our app. If you have any concerns or questions about copyright, especially regarding the content shared within the app, please refer to the ‘Intellectual Property and Copyright’ chapter in our Terms and Conditions. This section provides detailed information on how we handle copyright matters. For specific inquiries or to report a copyright issue, you can reach us atĀ copyright@fotovea.com. We’re committed to respecting intellectual property rights and ensuring a fair and creative environment for all our users.

Can I propose a partnership or collaboration with you?

We’re always open to exploring new partnership and collaboration opportunities! If you represent a company or you are a photography influencer interested in collaborating with us, please reach out via support@fotovea.com. We’re excited to discuss potential opportunities and see how to work together to create something unique.

Are there opportunities for investors to get involved with your app?

We are currently exploring opportunities to collaborate with investors to accelerate the development of our premium services. If you’re an investor interested in being a part of our journey and contributing to the growth of our app, we would love to hear from you. Please get in touch with us via email at support@fotovea.com to discuss potential investment opportunities and how we can work together towards a successful future.

My question is not listed. What should I do?

Can’t find the answer you’re looking for here or anywhere else in our FAQ, wiki, or help pages? No problem at all! We’re here to assist you. Just drop us an email at support@fotovea.com with your specific question or concern. Our friendly support team is always ready to provide you with the information you need or to help solve any issues. Your smooth experience with our app is our top priority!
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